Authorized Service Center

Authorized Service Center

Comcon’s commitment to service and support has been well recognized among its customers. As a part of the same commitment, we run Brand Authorized Service Centers for Harman professional brands (JBL, BSS, Crown, dbx, Lexicon, Soundcraft, AMX, AKG, Marklevinson, Revel & JBL Synthesis, Martin), and Nautel, Canada. In addition, we also support repairs and calibration for products of Audio Precision, Quantum Data (Teledyne Lecroy PSG), Phabrix and Sonifex.

Customer Service Desk

Customer Help Desk is highly customer friendly with dedicated team and pleasing ambience. It is well equipped with the following to ensure a smooth visit for the customers seeking repairs to their products:

● Computerized Call Logging


● Phone and Email Support


● CCTV Surveillance


● Customer seating area with drinking water


● Interaction with Service Manager, in case of escalation or delays


● Demonstration of repaired products (wherever possible).


● Forward and Reverse Logistics to collect defective and return repaired units


Repair Facility

Professionally designed and organized repair facility, strategically positioned at Okhla, New Delhi, provides efficient and reliable service support for the associated brands. At this center, we carry out component level repairs for Speakers, Amplifiers, DSPs, Microphones etc. This centre has ESD protected work benches and equipped with state of the art repair and testing infrastructure like BGA Rework Stations, Audio Analyzers, Temperature controlled Soldering and De-soldering Stations, Oscilloscopes, Power Supplies and many other tools.

Contact Details

Authorized Harman Service Centre
First floor, S 54 Okhla Industrial Area Phase 2, New Delhi 110020
Ph: +91 11 4082 3357, Customer Care Number / Toll Free : 1-800-208-8880
Email: harman_scd@comcon.co.in
Time: Monday to Saturday, 10 AM to 6 PM
Parking: Due to high congestion, parking in this area is troublesome. Kindly make arrangements and cooperate.
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Nautel India Service Center
Ground Floor, S-54 Okhla Industrial Area Phase-2, New Delhi-110020
Ph: +91 7042694841
Email:india.support@nautel.com
Time:9:30 AM to 6 PM
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